Every item in our shop is printed and fulfilled especially for you through a trusted third-party fulfillment partner. Because of this, we are generally unable to accept returns or exchanges for reasons such as ordering the wrong size, changing your mind, or other non-defective items.
To help ensure the best fit, we encourage you to review the size guide on each product page before placing your order.
However, your satisfaction is important to us. If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible. We will work with our fulfillment partner to resolve the issue as quickly as we can.
If anything isn't right with your order, we'd love the opportunity to help.
Email us: shop@thatyoumayknowhim.com
We typically respond to customer inquiries within 1–2 business days.
ReturnPolicy
We want you to love your order.
Every item in our shop is printed to order and fulfilled especially for you through a trusted third-party fulfillment partner. Because of this, we’re generally unable to accept returns or exchanges for reasons such as ordering the wrong size, changing your mind, or other non-defective items.
To help ensure the best fit, we encourage you to review the size guide on each product page before placing your order.
However, your satisfaction is important to us. If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible. We will work with our fulfillment partner to resolve the issue as quickly as we can.
If anything isn't right with your order, we'd love the opportunity to help.
Email us: shop@thatyoumayknowhim.com
We typically respond to customer inquiries within 1–2 business days.
Frequently Asked Questions
Can I exchange my item for a different size?
Because each item is printed to order, we are generally unable to offer exchanges for sizing. Please review the size guide carefully before placing your order.
What if my order arrives damaged or defective?
Please email us as soon as possible with a brief description of the issue and, if applicable, photos of the item and packaging. We'll work quickly with our fulfillment partner to make it right.
What if I receive the wrong item?
If we sent you the wrong item, we'll gladly work with our fulfillment partner to resolve the issue.
Thank you for supporting That You May Know Him Ministries. Every purchase helps us continue creating free biblical resources that point people to Christ around the world.